3bet99 Terms and Conditions

General Terms and Conditions

By accessing the 3bet99 platform, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using the 3bet99 platform.

These terms may be updated from time to time. Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend that you review this page regularly.

3bet99 reserves the right to restrict or revoke any user's access to the platform at any time, at its sole discretion and without prior notice. The most recent version of these terms and conditions will always be published on this page.

1.1 Definitions

• "Platform" — The 3bet99 website, applications, and related services.
• "User" / "You" — Any person who has registered an account with 3bet99 or is using its services.
• "We" / "3bet99" — The company operating this platform.
• "Bet" — Competitive participation in any game or sport involving real money.
• "Bonus" — Promotional amounts, free spins, or other benefits provided by 3bet99.

Account Registration and Eligibility

To open an account and use services on 3bet99, you must meet the following eligibility requirements. If these requirements are not met, your registration will not be accepted and any existing account may be suspended.

2.1 Age Requirement

Only persons aged 21 or older may register with 3bet99. You must confirm your actual age at the time of registration. 3bet99 may request age verification documents at any time.

2.2 One Account Rule

Each person may open only one account. Any attempt to open multiple accounts will result in all accounts being closed and balances may be forfeited. Opening multiple accounts using the same phone number, email address, national ID, or payment method is strictly prohibited.

2.3 Providing Accurate Information

You must provide accurate and complete information at the time of registration. Providing false or misleading information will result in account closure and deposited funds may not be returned.

2.4 Account Security

• It is your responsibility to keep your account password confidential.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Sharing login credentials with third parties is strictly prohibited.
• You are responsible for all activity conducted through your account.

Account Verification

3bet99 follows a Know Your Customer (KYC) process to ensure a safe and transparent environment. You may be required to submit identity verification documents when requesting a withdrawal above a certain amount or when 3bet99 deems it necessary.

3.1 Required Documents

• A clear copy of your National ID (NID) or passport.
• Proof of current address (utility bill, bank statement, etc.).
• Proof of ownership of the payment method used (confirmation that the bKash, Nagad, Rocket, or Upay number is registered in your name).

3.2 Verification Timeframe

Verification is generally completed within 24 to 48 hours of document submission. Withdrawals may be held until verification is complete. Deposit activity will continue as normal.

Deposits and Withdrawals

3bet99 currently supports the most widely used mobile banking methods in Bangladesh. All transactions are processed in accordance with Bangladesh Standard Time (BST, UTC+6).

4.1 Supported Payment Methods

• bKash
• Nagad
• Rocket
• Upay

4.2 Minimum Amounts

• Minimum deposit: ৳200 (per method)
• Minimum withdrawal: ৳500

4.3 Withdrawal Processing Time

Approved withdrawals are generally completed within 5 to 30 minutes. However, this may take longer in cases involving KYC verification or additional security checks.

4.4 Deposit and Withdrawal Terms

• Only payment methods registered in your name may be used.
• Deposits from or withdrawals to third-party accounts are not permitted.
• Deposits and withdrawals must be made using the same payment method.
• In the case of suspicious transactions, 3bet99 reserves the right to hold payments pending the conclusion of an investigation.
• If money laundering or any other illegal activity is suspected, the account will be closed immediately.

Bonuses and Promotional Offers

3bet99 offers various bonuses and promotional offers to its users. The following rules apply to the use of these bonuses.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000
• Deposit ৳18,000 or more → Maximum ৳8,000 bonus → Total balance ৳26,000

5.2 Wagering Requirement

The welcome bonus is subject to a 20x wagering requirement before withdrawal. This means that if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets to become eligible for withdrawal.

5.3 General Bonus Terms

• Each bonus offer may have its own detailed terms and conditions.
• Each promotion may be used only once per account.
• Bonus balances cannot be transferred to other accounts.
• If misuse of a bonus offer is detected, the bonus will be forfeited.
• 3bet99 reserves the right to modify or cancel any bonus offer at any time.
• Attempting to claim bonuses through multiple accounts or via members of the same household will be considered fraudulent.

Betting Rules

The following rules apply to participation in casino games, sports betting, live dealer games, and other gaming options on 3bet99.

6.1 General Betting Policy

• Once a bet has been confirmed, it cannot be changed or cancelled.
• 3bet99 reserves the right to void any bet that was incorrectly processed due to a technical error.
• If a match or event is cancelled, the related bet will be declared void and funds will be returned.
• Cheating, collusion, or any form of fraudulent activity will result in account closure.

6.2 Minimum and Maximum Bet Limits

Each game or market has its own minimum and maximum bet limits, which are displayed in the game interface. 3bet99 reserves the right to adjust these limits under special circumstances.

6.3 Sports Betting

• All sports betting results will be determined in accordance with the official announcement of the relevant sporting authority.
• Odds in in-play betting may change at any time.
• Placing bets based on match-fixing or insider information is strictly prohibited.

VIP Program

The 3bet99 VIP program has four tiers. Users can advance to higher tiers based on regular play and enjoy special benefits.

7.1 VIP Tiers

• Bronze — Up to 0.2% weekly cashback.
• Silver — Up to 0.5% weekly cashback.
• Gold — Up to 0.8% weekly cashback.
• Platinum — Up to 1.0% weekly cashback.

7.2 VIP Terms

• VIP tier benefits apply to active accounts only.
• Cashback will be credited automatically to eligible accounts at the end of each week.
• Extended periods of inactivity may result in a change of VIP tier.
• 3bet99 reserves the right to modify the VIP program terms without prior notice.

Account Suspension and Closure

3bet99 reserves the right to suspend or permanently close a user's account under the following circumstances.

8.1 Grounds for Account Closure

• Registering with false information.
• Operating multiple accounts.
• Misuse of the bonus system.
• Collusion with other users.
• Use of automated software or bots.
• Money laundering or suspicious financial activity.
• Operating an account on behalf of a minor.
• Harassing the support team through threats or abusive behavior.

8.2 Voluntary Account Closure

If you wish to close your account on your own, please contact us via 24/7 live chat support or at [email protected]. Any remaining balance should be withdrawn before the account is closed.

Responsible Gaming

3bet99 believes in responsible gaming. We want our users to treat gaming as a form of entertainment, not as a solution to financial problems.

9.1 Self-Limit Setting

You can set your own deposit limit, betting limit, or session time limit at any time through our support. These limits will help you keep your gaming experience under control.

9.2 Self-Exclusion

If you notice signs of gaming addiction, you can request to close your account for a specific period or permanently. Once self-exclusion is in effect, the account cannot be reactivated during that period.

Privacy & Data Protection

3bet99 takes the protection of your personal information very seriously. Our detailed policy on data collection, storage, and use can be found on our Privacy Policy page.

10.1 Core Principles of Data Protection

• All data is transmitted and stored using SSL encryption.
• Your payment information is never stored directly on our servers.
• Data is not sold or shared with third parties, except where required by legal obligation.
• Your information will be used solely for service improvement, fraud prevention, and legal compliance.

10.2 Cookies

Cookies are used on the 3bet99 website to improve access and enhance the user experience. By continuing to use the platform, you consent to the use of cookies.

Intellectual Property

All content on the 3bet99 platform — logos, designs, text, graphics, software, and other materials — is protected as the intellectual property of 3bet99 or its licensors.

• No content may be reproduced, distributed, or used commercially without the written permission of 3bet99.
• Limited access is permitted for personal and non-commercial use.
• Misuse of 3bet99's trademarks or brand name is strictly prohibited.

Limitation of Liability

3bet99 always strives to provide uninterrupted service. However, 3bet99's liability will be limited in the following cases.

12.1 Service Disruption

• The service may be temporarily unavailable due to technical errors, server maintenance, or internet connectivity issues.
• 3bet99 will not be held responsible for service disruptions caused by natural disasters, pandemics, or other unforeseen events.
• 3bet99's liability is limited for issues caused by third-party game providers.

12.2 Damage Claims

If you experience any issue with the outcome of a bet due to a technical error, please contact support immediately. 3bet99 will review each claim reasonably before making a decision.

Changes & Amendments

3bet99 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavor to provide notice through the platform.

• Amended terms will take effect from the date of publication.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• It is the user's responsibility to review this page regularly.

Contact & Dispute Resolution

If you have any questions or complaints regarding these terms and conditions, please contact our support team. We are always committed to resolving any issue amicably.

14.1 Contact Methods

• 24/7 Bengali live chat support — for immediate assistance.
• Email: [email protected]

14.2 Complaint Process

1. First, report the issue through live chat.
2. If the issue is not resolved via chat, send a detailed email.
3. 3bet99 typically responds to emails within 72 hours.
4. All disputes will be resolved on the basis of fairness and transparency.

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