3bet99 Privacy Policy
Your personal information is our highest priority. This policy explains what data we collect, why we collect it, and how we keep it secure.
This privacy policy applies to all services and websites of 3bet99 (3bet99.cam). By using the site you agree to the terms of this policy.
What Information We Collect
When you register and use services on the 3bet99 platform, we collect certain personal information from you. This information is used to manage your account, provide services, and ensure security.
Personal Identification Information
Information you provide at the time of registration includes:
- Full name and date of birth
- Email address
- Mobile number
- Current address
- National ID card or passport number (for identity verification)
Financial Information
When processing deposits and withdrawals, we collect the following information:
- bKash, Nagad, Rocket, or Upay account number
- Transaction history and amounts
- Deposit and withdrawal schedule
Technical Information
When you visit our site, certain technical information is collected automatically:
- IP address and device type
- Browser and operating system details
- Browsing activity and session data on the site
- Information obtained from cookies and similar tracking technologies
Purpose of Information Use
3bet99 uses your information only for legitimate and necessary purposes. We never sell your personal information to unauthorized third parties.
Account Management and Service Delivery
We use your information to complete your registration, verify your account, and provide you with the right services. This includes issuing bonuses, processing deposits and withdrawals, and ensuring gaming access.
Identity Verification and Fraud Prevention
To keep our platform secure and to prevent financial fraud, money laundering, and other criminal activity, we carry out identity verification processes. This verification is completed under the Know Your Customer (KYC) policy.
Customer Service Improvement
We use your contact information to communicate with you effectively, resolve issues, and operate 24/7 live chat support.
Marketing and Communications
With your consent, we may notify you about new bonus offers, promotional information, and platform updates. You can opt out of these communications at any time.
Meeting Legal Obligations
To comply with applicable laws and regulations and to cooperate with regulatory authorities, we may retain and provide necessary information.
Cookies and Tracking Technologies
The 3bet99 website uses cookies and similar technologies to improve your browsing experience.
Essential Cookies
These cookies are necessary to ensure the basic functionality of the website. This includes maintaining login sessions, security verification, and saving user preferences. Disabling these cookies may disrupt the proper operation of the site.
Functionality Cookies
These cookies remember your language preferences, gaming settings, and interface customizations so you do not have to reconfigure them each time you visit the site.
Analytics Cookies
We analyze how users are using the site in order to improve the quality of our services. This data is completely anonymous and does not reveal any personal identity.
You can manage cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit the functionality of the platform.
Information Sharing and Disclosure
3bet99 is very careful about sharing your personal information with third parties. We do not share your information with anyone except in the limited circumstances described below:
Service Provider Partners
To operate our platform, we use certain trusted third-party services — such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer service support. These partners receive only the minimum information necessary to provide their specific services and operate under strict confidentiality agreements.
Legal Requirements
In response to a court order, legal process, or a legitimate request from a government authority, we may be required to provide necessary information. In such cases we always act in accordance with the law.
Security and Fraud Prevention
To protect platform security and to prevent cybercrime, fraud, or illegal activity, limited information may be shared with the relevant authorities.
Business Transfers
In the event of a business merger, acquisition, or asset transfer, user data may form part of the transferred assets. In such circumstances we will notify you in advance.
Data Security Measures
3bet99 has put in place the highest technical and administrative measures to keep your personal and financial information secure.
SSL Encryption
Our site uses 256-bit SSL encryption technology, which fully protects all information transmitted between your browser and our servers.
Secure Server Infrastructure
Our servers are protected through modern firewalls, intrusion detection systems, and regular security audits. Only authorized personnel have access to user information.
Password Protection
Your password is stored using a hashing algorithm. No member of our staff can view or know your password.
Data Breach Notification
Should a data security breach occur for any reason, we will notify affected users in a timely manner as required by law and will take prompt steps to mitigate the damage.
Your Rights and Controls
As a registered user of 3bet99, you have the following rights over your own personal information:
Right of Access
You have the right to know what information we hold about you and to receive a copy of that information. To do so, please contact our support team.
Right to Correction
If any information stored in your account is incorrect or incomplete, you may request that it be corrected or updated.
Right to Deletion
In certain circumstances you have the right to request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations or ongoing disputes.
Unsubscribe from Marketing Communications
You have the right to stop receiving our marketing emails or promotional messages at any time. Every message includes an option to unsubscribe.
Exercise Your Rights
To exercise any of the above rights or to raise any concern related to data protection, please contact us at: [email protected]
Data Retention Period
We retain your personal information only for as long as necessary. The retention period is determined based on the type and purpose of the information:
- Active account data: for the full duration the account remains active
- Transaction records: in accordance with financial regulatory requirements
- Identity verification documents: for the period set under KYC regulations
- Customer service communication records: for a limited period to improve service quality
- After account closure: for the period set under legal and regulatory obligations
Once the set period has passed, we securely and permanently delete or anonymize your information.
Protection of Minors
3bet99 is a platform exclusively for persons aged 21 or over. Under no circumstances do we collect personal information from or provide services to anyone under the age of 21.
We verify age during the registration process, and if it is found that a user does not meet the age requirement, their account is immediately closed and all related information is deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Policy Changes and Updates
3bet99 reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A clear notice will be published on the main page of the site
- A notification will be sent to your registered email address
- The "Last Updated" date at the top of this page will be changed
Continued use of the site after any changes will indicate that you have accepted the new policy. If you do not agree with any change, please contact us or decide to stop using the site.
Contact and Complaints
If you have any questions, concerns, or complaints regarding this privacy policy, please contact our dedicated data protection team.
Email Support
For any privacy-related request or complaint, please email:
[email protected]
Live Chat
You can get instant help through 24/7 Bengali live chat. Our trained support team is always ready.
We generally aim to respond to all privacy-related requests in a timely manner. Your concerns matter to us and we take them seriously.
Our Commitment
3bet99 always treats the privacy of your personal information as the highest priority. Our goal is to operate a safe, transparent, and trustworthy platform where you can play with peace of mind.